1. Eligibility Requirements

2. Refund Process

  1. Contact Support: Submit a request via Contact Form or email support@handysoft.org, including:
    • Order number
    • Purchase date
    • Detailed technical issue description (if applicable)‌.
  2. Verification: Our team will verify eligibility within 3 business days, including checks for activation status and usage logs‌26.
  3. Approval: Approved refunds are processed via the original payment method within 7 business days‌.

3. Non-Refundable Scenarios

4. Partial Refunds

5. Dispute Resolution
For unresolved issues, provide:

Contact Information